Information

Find out about information regarding PCF and what we are doing for you.

Our website is being populated with information to support you and your child or young person. Please let us know through the Contact page if you there is something you think would be helpful on this page.

Support & Advice

Information, Advice and Support Service

IASS helps parents and carers, children and young people who have difficulties with learning, and or a disability from birth to 25 years. We offer a confidential service which gives parents, children and young people impartial advice and information to make informed decisions.


To use our service a parent must think that their child has Special Educational Needs but you do not need a professional to agree or to have any kind of Statement, Education, Health and Care Plan or diagnosis.


Email iasservice@cheshirewestandchester.gov.uk

or visit https://livewell.cheshirewestandchester.gov.uk/Services/1279 for more information.


Jargon Buster

A-Z of terms used by professionals and services.

https://livewell.cheshirewestandchester.gov.uk/Information/Jargon_Buster

Members and Associates can keep up to date with news and events on our website. You can also find us on Facebook and Twitter. You can see our past and present newsletters right here.


Click on the newsletter...

Have Your Say on SEND Services with the PCF Survey 2026
By Joanne Southall December 10, 2025
Have Your Say on SEND Services with the PCF Survey 2026 - Your feedback will shape future SEND services across health, education, social care and the community.
CWaC Newsletter
By Joanne Southall December 7, 2025
The Live Well Newsletter will be published bi-monthly to provide you with latest updates and information. It is also your opportunity to get involved, have your say and improve our Live Well/Local Offer Cheshire West Website.
3rd of December is the ‘International Day of Persons with Disabilities’
By Vanessa Usai December 7, 2025
Wednesday the 3rd of December is the ‘International Day of Persons with Disabilities’. It is an annual celebratory day aiming to raise awareness of disability and promote the rights and well-being of people with disabilities.
Parent Carer Forum November Newsletter
By Lucy Kennerley December 7, 2025
This month we hosted our first in-person forum all about neurodiversity. It was lovely to meet many new parents and carers! There was a Local Area Ofsted Inspection which we shared parent carer experiences to Ofsted Inspectors. You can find out more about the process in our latest blog here.
‘Partnership for the Inclusion of Neurodiversity in Schools’ (PINS)
By Vanessa Usai December 7, 2025
The second year of the ‘Partnership for the Inclusion of Neurodiversity in Schools’ (PINS) project is now underway in three mainstream primary schools in Cheshire West and Chester. 
By Lucy Kennerley December 4, 2025
Thank you to everyone who joined our Early Years, Sleep and Toileting Forum this week.
If you or someone you care for has a disability, you’ve probably heard about Reasonable Adjustments
By Joanne Southall November 26, 2025
If you or someone you care for has a disability, you’ve probably heard about Reasonable Adjustments and Digital Flags in the news. Here’s what they mean and what’s happening locally in Cheshire West.
By Lucy Kennerley November 26, 2025
Over the past few weeks, Cheshire West and Chester has been fully immersed in the new Ofsted and Care Quality Commission (CQC) Area SEND inspection.
neurodivergent children and families across Cheshire West
By Joanne Southall November 19, 2025
On 13th November 2025, parents, carers, professionals, and partners gathered at Hartford Golf Club to share ideas and improve support for neurodivergent children and families across Cheshire West.
Neurodiversity Profiling Tool pilot Study Team would really value your views.
By Lucy Kennerley November 19, 2025
The Centre for Autism Neuro Developmental Disorders and Intellectual Disabilities (CANDDID) study team are evaluating the Neurodiversity Profiling Tool pilot and would really value your views.
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