Information

Find out about information regarding PCF and what we are doing for you.

Our website is being populated with information to support you and your child or young person. Please let us know through the Contact page if you there is something you think would be helpful on this page.

Support & Advice

Information, Advice and Support Service

IASS helps parents and carers, children and young people who have difficulties with learning, and or a disability from birth to 25 years. We offer a confidential service which gives parents, children and young people impartial advice and information to make informed decisions.


To use our service a parent must think that their child has Special Educational Needs but you do not need a professional to agree or to have any kind of Statement, Education, Health and Care Plan or diagnosis.


Email iasservice@cheshirewestandchester.gov.uk

or visit https://livewell.cheshirewestandchester.gov.uk/Services/1279 for more information.


Jargon Buster

A-Z of terms used by professionals and services.

https://livewell.cheshirewestandchester.gov.uk/Information/Jargon_Buster

Members and Associates can keep up to date with news and events on our website. You can also find us on Facebook and Twitter. You can see our past and present newsletters right here.


Click on the newsletter...

‘Partnership for the Inclusion of Neurodiversity in Schools’ (PINS)

PINS Project - Phase 2

By Vanessa Usai • February 12, 2026
The second year of the ‘Partnership for the Inclusion of Neurodiversity in Schools’ (PINS) project is now underway in three mainstream primary schools in Cheshire West and Chester. 
Understanding Mental Capacity Webinar for Parents & Carers of Young People with SEND

Understanding Mental Capacity Webinar - 26 March 2026

By Lucy Kennerley • February 10, 2026
SEND - mental capacity & decision-making webinar key legal principles around mental capacity, Court of Protection, Deputyships vs Lasting Powers of Attorney (LPAs)
SEND Benefits & Support Service

11th March 2026 Virtual Forum - Benefits & Support

By Joanne Southall • February 9, 2026
SEND Benefits & Support Service is here to help you understand what you’re entitled to in Cheshire West and Chester.
Endorphins January 2026 News - available to download and read

Endorphins latest Newsletter

By Joanne Southall • February 1, 2026
Endorphins January 2026 News - available to download and read.

Newsletter January 2026

By Lucy Kennerley • January 26, 2026
Parent carers in Cheshire West & Chester newsletter. From vital updates on the 2026 PCF Survey, to details on upcoming SEND events, webinars and training.
PCF Cheshire West & Chester: National SEND Discussions – Brief Update

PCF Cheshire West & Chester: National SEND Discussions – Brief Update

By Lucy Kennerley • January 25, 2026
National SEND discussions. National Network of Parent Carer Forums (NNPCF) as part of the Department of Education’s current work on SEND reforms.

Parent/Carer Coffee Events

By Joanne Southall • January 22, 2026
Coffee Events for parents & carers. Everyone is welcome! Parents will be able to catch up with other parents. Children are welcome!
This event is for parent carers of children and young people (aged 0–25) with SEND in Cheshire West

Feb 2026 In-Person Forum: Preparation for Adulthood

By Joanne Southall • January 22, 2026
Planning for adulthood can feel overwhelming — you don’t have to do it alone! Our Preparation for Adulthood Marketplace Event is a chance for parent carers and young people to find information, ask questions, and connect with services that can support the journey ahead.
Naming Schools in Education Health Care Plans (EHCPs)

Naming Schools in Education Health Care Plans (EHCPs)

By Lucy Kennerley • January 22, 2026
This guide explains your rights, the difference between Section 41 and non-Section 41 schools, and what the council must do when naming a school in an EHCP.

Information Advice Support Service (IASS) - How we can help you navigate the SEND system?

By Joanne Southall • January 19, 2026
Helping Families Navigate the SEND System Parent Carer Forum, Cheshire West SEND Information, Advice and Support Service (IASS) SEN Support, Quality First Teaching
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