Information

Find out about information regarding PCF and what we are doing for you.

Our website is being populated with information to support you and your child or young person. Please let us know through the Contact page if you there is something you think would be helpful on this page.

Support & Advice

Information, Advice and Support Service

IASS helps parents and carers, children and young people who have difficulties with learning, and or a disability from birth to 25 years. We offer a confidential service which gives parents, children and young people impartial advice and information to make informed decisions.


To use our service a parent must think that their child has Special Educational Needs but you do not need a professional to agree or to have any kind of Statement, Education, Health and Care Plan or diagnosis.


Email iasservice@cheshirewestandchester.gov.uk

or visit https://livewell.cheshirewestandchester.gov.uk/Services/1279 for more information.


Jargon Buster

A-Z of terms used by professionals and services.

https://livewell.cheshirewestandchester.gov.uk/Information/Jargon_Buster

Members and Associates can keep up to date with news and events on our website. You can also find us on Facebook and Twitter. You can see our past and present newsletters right here.


Click on the newsletter...

Keep up to date on all events coming up and signposting to services and events in the area.

Newsletter May 2025

By Joanne Southall • June 1, 2025
Keep up to date on all of the works we are involved in to ensure that your experiences are heard, events coming up and signposting to services and events in the area. Read our newsletter and our new BLOG area on our website.
National SEND/AP Leadership Programme led by the National Development Team for Inclusion (NDTI).

Reflections on Leadership in SEND and Alternative Provision with the National Development Team for Inclusion (NDTI)

By Lucy Kennerley • May 28, 2025
National SEND/AP Leadership Programme led by the National Development Team for Inclusion (NDTI). We were proud to be the only Local Authority (LA) and Parent Carer Forum (PCF) team to take part together.
Koala North West’s Thriving Families programme

Thriving Families: Support That Grows With You

By Joanne Southall • May 20, 2025
Koala North West’s Thriving Families programme offers one-to-one, tailored support for parents, carers, and children aged 0–19 (or up to 25 with SEND). Whether it's parenting guidance, mental well-being, or strengthening family relationships, we're here to assist you in a way that works best for you.
On May 14th, 2025, families, professionals, and local leaders came together at Ellesmere Port

Preparation for Adulthood May 2025 Event

By Joanne Southall • May 20, 2025
On May 14th, 2025, families, professionals, and local leaders came together at the Holiday Inn, Ellesmere Port for our “Preparation for Adulthood” (PfA) event. This pivotal day focused on ensuring that young people with SEND have the right support, from the early teenage years through to adult life.
Invaluable financial know-how for your SEND family

Planning With Love: Highlights from Our Parent Carer Financial Toolkit Webinar

By Joanne Southall • May 20, 2025
Last week, we welcomed Rhiannon Gogh—carer, Chartered Financial Adviser, and founder of the Carers Academy—to lead a powerful webinar on financial planning for parent carers.
We made four clear recommendations off the back of the survey — and we’re proud to say we are well o

Survey 2024, 12 Months On: From Feedback to Action

By Joanne Southall • May 12, 2025
In May 2024, we published the results of our latest Parent Carer Survey — and what we heard was powerful. Families told us, once again, that the system is still not working for them. Communication, co-production, and access to timely support remain major challenges. But this time, something shifted.
PCF AGM 2025

Transport Update and AGM

By Joanne Southall • May 1, 2025
To register for this event, please click below and we will send you a link nearer the time.
Endorphins April News - available to download and read.

Endorphins latest Newsletter

By Joanne Southall • May 1, 2025
Endorphins March News - available to download and read.
Signposting to local services and events and what is coming up in the PCF events calendar.

Newsletter April 2025

By Joanne Southall • April 28, 2025
Keep up to date on all of the works we are involved in to ensure that your experiences are heard, Signposting to local services and events and what is coming up in the PCF events calendar. All the latest updates for April.
Key takeaways from the Community Champions Event in Warrington

Community Champions Event – Warrington

By Joanne Southall • April 24, 2025
Our Rep Jayne had the opportunity to attend the Community Champions Event in Warrington recently, representing our Parent Carer Forum with a stall. Here are some key takeaways:
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