Survey 2024

Joanne Southall • July 4, 2024

We extend our heartfelt gratitude to parent carers who have taken the time to fill out our 2024 survey.


We understand the frustration of sharing lived experiences without seeing an impact. We have read hundreds of comments from survey participants, and each one has touched our hearts. We want to assure parent carers that their voices have been heard and fed back to leaders in the Council and the SEND Strategy Board. As a result, there is a commitment from those at the very top to address concerns working in equal partnership with parent and carers. We will keep members and the wider community updated as we take recommendations from the survey into actionable steps with professionals and key stakeholders.


PCF Survey 2024 Summary Report:

1. National backdrop

2. Demographics

3. Overall Themes

4. Comparison with 2022

5. New question analysis

6. Support

7. Co-production and culture

8. Conclusion

9. Recommendations


is available here...

Survey 2024 Summary



Survey 2024 Results & Further Analysis

a full report of survey results is available to view here

click the button below to view...

Survey Results from 2024



You can view a full list of the questions used in our 2024 survey on the button below...

Survey Questions from 2024

Thank you to all the parents and carers that completed our recent survey.

We will keep you informed of any work streams and service decisions influenced from your feedback.


If you need any question about our survey please email us at: contact.pcfcwac@gmail.com or call 07900 840867


To see other events coming up in 2024 or to catch up on past events & presentations...

click below

Other PCF Events
New date released for our online training session
By Joanne Southall October 20, 2025
New date released for our online training session - virtual parent training on empowerment and communication
By Joanne Southall October 16, 2025
Coffee Events for parents & carers. Everyone is welcome! Parents will be able to catch up with other parents. Children are welcome!
Disability Services Advocacy Team Sessions
By Joanne Southall October 16, 2025
Disability Services Advocacy Team Sessions
The full Cheshire West & Chester SEND Strategy 2025/26.
By Lucy Kennerley October 14, 2025
You can read the full Cheshire West & Chester SEND Strategy 2025/26 here. You can also view the results from our most recent PCF Survey.
By Joanne Southall October 14, 2025
This free online session is open to all parents and carers in Cheshire West and Chester who care for a child or young person aged 0–25 with Special Educational Needs and/or Disabilities (SEND). Join us to learn about the support available for families across the early years.
September Newsletter
By Lucy Kennerley September 26, 2025
This month’s newsletter includes updates on local services, events, and SEND news for families. Take a look and stay connected with your SEND community!
By Joanne Southall September 24, 2025
Who is this for? This event is for parent carers of children and young people (aged 0–25) with SEND in Cheshire Wes and Chester. It’s a chance to hear from professionals, ask questions, and get practical strategies to support your child at home and in school.  What’s on the day: Understanding Neurodiversity & Support in Cheshire West & Chester What neurodiversity is and why it matters Updates on CWAC’s Neurodiversity Profiling Tool and diagnostic pathway Parent introduction on using the neurodiversity tool Speakers include Special Educational Needs Co-ordinator, Educational Psychologist, Autism Team. Information on accessing external support services Partnership Inclusion Neurodiversity in Schools (PINS) How schools in CWAC are becoming more inclusive for neurodiverse children Parent and student perspectives Resources, blogs, and practical advice from PCF involvement in the project How the learning from the project can support other schools Marketplace Meet local services and support organisations, including Autism Team, SALT, SPOTSS, OT, CWP (reasonable adjustments), Information Advice Support Service, Disability Positive, and more Opportunity to speak directly with professionals and other parent carers Food & Refreshments Tea, coffee, and cake will be provided. Please bring your own lunch. 📌 Important: This event is only open to parent carers of children/young people with SEND aged 0–25 in CWAC. Spaces are limited – book your place now!
By Joanne Southall September 11, 2025
Join us for an informative online session with IASS (Information, Advice and Support Service) to learn how they can help you navigate the SEND system. Find out: · Who IASS are and the support they provide to parent carers · How to access clear, impartial information about SEND processes · Practical tips and resources to help you advocate confidently for your child or young person
By Joanne Southall September 2, 2025
Who Are We? – PCF Forum & Meet the Director of Education & Inclusion We recently hosted our first virtual forum, where parent carers had the chance to: • Meet some of our PCF representatives • Hear from Contact’s Participation Advisor, Lisa, who explained how PCFs fit nationally • Meet Sal, the Director of Education Inclusion A huge thank you to everyone who joined us! Missed it? You can watch again on our YouTube channel or view the slides - links below...
By Joanne Southall September 2, 2025
To see other events coming up or to catch up on past events & presentations... click below